---
title: "Pricing — SwiftShop.pl fee schedule"
description: "Planned SwiftShop.pl pricing: transparent monthly plans plus a published transaction fee, with KSeF invoicing, BLIK payments, InPost logistics and accessibility tooling included in every tier."
lang: en
url: https://swiftshop.pl/pricing/
markdown_url: https://swiftshop.pl/pricing/index.md
section: pricing
updated: 2026-10-10
sources:
  - id: pwc_forecast
    org: "Industry compilation citing PwC Strategy& (secondary source)"
    url: https://simply-shop.pl/rynek-e-commerce-w-polsce/
    date: 2026-03-25
---

# A published fee schedule, because hidden ones are the problem.

Every tier includes KSeF invoicing, BLIK, InPost logistics and the accessibility tooling. We don't put statutory compliance behind an upgrade button.

## Four tiers, one compliance baseline

> **Note:** These prices are a plan, not an invoice. SwiftShop.pl is pre-launch and cannot bill anyone yet. Figures below are our committed launch pricing for 2027 and are published now so they can be argued with.

### Starter — 0 PLN / month

Test a channel without a contract. · `1.2% + 0.30 PLN per order`

- Up to 300 orders / month
- KSeF FA(3) invoicing included
- BLIK, pay-by-link, cards
- Paczkomat picker and labels
- Statutory accessibility statement
- Community support

### Growth — 149 PLN / month

A working shop that needs margin back. · `0.9% + 0.20 PLN per order`

- Up to 3 000 orders / month
- Everything in Starter
- Agent gateway (MCP + ACP) enabled
- BLIK Pay Later and COD
- Omnibus price-history automation
- Returns portal and RMA workflow
- Email support, one business day

### Scale — 499 PLN / month

Multi-channel retail with an ops team. · `0.6% + 0.10 PLN per order`

- Unlimited orders
- Everything in Growth
- Per-agent policy controls and spend ceilings
- API-first catalogue and stock feeds
- Custom logistics contracts
- Named support engineer

### Enterprise — Custom annual

Regulated, multi-entity or high-volume. · `Negotiated`

- Everything in Scale
- Dedicated edge rendering region
- SSO, audit log, role separation
- Migration from an existing platform
- Accessibility conformance report per release
- Contractual SLA

## What we are comparing ourselves to

> Marketplace commission ranges of 8–20% and own-store payment fees of 0–2% circulate widely in Polish industry writing. That comparison is a commonly repeated range rather than a measured statistic, so we publish our own numbers and let you do the arithmetic against your actual statement.[1]

- Marketplace commission — commonly cited ceiling: **20%** — Upper end of the widely repeated industry range.
- Marketplace commission — commonly cited floor: **8%** — Lower end of the same range.
- SwiftShop Starter — all-in on a 250 PLN basket: **≈1.3%** — 1.2% + 0.30 PLN on a 250 PLN order, roughly the average online BLIK basket adjusted for inflation.
- SwiftShop Scale — all-in on a 250 PLN basket: **≈0.7%** — 0.6% + 0.10 PLN.

> **Note:** Fees are exclusive of VAT and exclude payment-provider interchange, which is passed through at cost with a monthly statement.

## In every tier, explicitly

### KSeF e-invoicing

FA(3) generation, KSeF 2.0 submission, offline24 fallback, UPO storage, QR-coded visualisations and corrections. Not a paid add-on.

### Accessibility tooling

Build-time conformance checks, the statutory statement, and the complaint workflow with its 30-day clock. Compliance is not a price tier.

### BLIK and Polish payments

BLIK, BLIK Pay Later, pay-by-link, Apple Pay, Google Pay, cards and cash on delivery, without a per-method uplift.

### InPost and returns

Locker selection at checkout, label generation and a return flow that works from a phone.

## The questions a spreadsheet raises

### Q: Why charge a transaction fee at all?

Because a flat subscription either excludes small merchants or subsidises them with the fees of large ones. A published percentage means a merchant pays in proportion to the value they extract.

### Q: What happens if I exceed my order cap?

You are not cut off. Overage is billed at the next tier's rate for that month only, and you get an explicit prompt to move up.

### Q: Is the 0 PLN Starter plan really free?

It is free of a monthly fee. The transaction fee still applies. We are not running a loss-leader that converts into a surprise invoice in month four.

### Q: Do I need my own KSeF authorisation?

Yes — invoices are legally issued by you. We obtain the delegated authorisation through ZAW-FA or a qualified seal during onboarding, and the authorisation is revocable by you at any time.

### Q: Can I leave?

Your catalogue, orders, invoices and customer records export as structured data at any time, including on the free tier. There is no exit fee and no data hostage clause.

## Sources

1. Industry compilation citing PwC Strategy& (secondary source). [Rynek e-commerce w Polsce — dane, prognozy i trendy](https://simply-shop.pl/rynek-e-commerce-w-polsce/) — 2026-03-25